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Customer terms

Order


You order your E&E Glasses through our webshop online by adding the products you want into the shopping chart, then go to the checkout, select shipping and payment and enter your information. Then send your order!


Your E&E glasses will be sent the same day you order.
Delivery time is 3-5 days

Payment

All of our prices include VAT (25%). No other charge will will be taken except for freight. You can pay safely with your VISA or Mastercard by choosing Payson or PayPal without specifying sensitive information.

Invoice
 
Once you have done your purchase, E&E will send the goods right away. The invoice will be sent with the glasses.

You have 14 days to pay the invoice.

Shipping carge is 7 USD / €6 / 5,5 GBP.

Payson


Using payson will make your order and payment more convenient. With payson there is no risk that sensitive information will be spread, thus you can select to send money to our e-mail adress (info@eoe-glasses.com). Payson is in collaboration with VISA, MasterCard.


Paypal

Pay safely with a PayPal-balance, creditcard och bank account.

Be specific when filling in your information (personal number, phone number, email)


Delayed or default payment

At the time of delayed payment expires a reminder fee with the amount which is recommended in the law, at this point 50 SEK and penalty interest 24% per year + current reference interest. If you have any questions regarding the fee/interest, contact Klarna AB. A simplified credit review will be done without a copy for knowledge and delivery will only be done to registered adress. If the purchase excess 2000 SEK, a conventional credit review will be done. To find more information about invoice and Klarna, visit www.faktureramig.se

Confirmation of order

When we have recieved you order we will send a confirmation to your given email with information about reservation. Check the conformation and if something is wrong, contact us immediately at forsaljning@eoe-glasses.com. The confirmation is your receipt so we recommend you to save it.

Cancellation

If you regret yor purchase right after you sent it contact us on forsaljning@eoe-glasses.com and we can stop the delivery. If the order has been sent, we refer to the same rules as following.

Exchange and the right to return an item


If you pay through one of our payment options like invoice,  you can always return the glasses within 14 days and get your money back.

Inside the EU the prices include 25% VAT.  If you shop outside the EU the price will be without VAT.

Return your glasses to:

E&E Glasses
Umestan Foretagspark/hus 140
90302 Umea
Sweden

The right to return an item does't concern strings and sale!


Deficiency report

If you find any defect on you item you should contact us immediatley on forsaljning@eoe-glasses.com, though within 10 days after we send you the frame. Your opinion as a costumer are valuable which is why we ask you to be explicit in your description of the defect. When we recieved and signed the deficiency report we will send you a new pair of glasses or put the money back on your account. At the time of every reclamation we realize an investigation of the glasses/sunglasses.

Remaindings

We do not guarantee that all colors and prints on glasses/sunglasses correspond to the pictures, even if that is our  goal.

Greetings from the north of Sweden
E&E Glasses


EOE GLASSES

phone: 090 77 05 50
eoe glasses
Östra Strandgatan 32
903 33 umeå, sweden
customercare@eoe-glasses.com

NYHETSBREV